Questions about a file, an order or a refund? Write to us — a real person answers, usually within one business day.
Customer service
Email: admin@ashleyvelas.shop
Phone: +1 (839) 341-5716
Monday to Friday, 9am–5pm Pacific time
When writing about an order, please include your order number so we can find your downloads faster.
Business address
ASHLEY VELASQUEZ
799 S Spruce St
Tulare, CA 93274
United States
This is a studio address, not a returns address — download orders have nothing to send back. If a file is wrong, email us first and we will replace it; see the Refund Policy.